Privacy Policy

1. Who we are

This website is operated by Europasat Limited ("Europasat", "we", "us" or "our"). We are the data controller for the personal information described in this policy, which means we decide how and why it is used.

Europasat Limited
Registered in England and Wales, Company Registration No. 06001119
Registered office: 50 Finsbury Square, London, EC2A 1HD
Email: privacy@europasat.co.uk

2. The information we collect

We only collect the information you choose to give us, and a small amount of technical information needed to run the website.

• When you contact us: your name, email address, the sector you select (optional) and the content of your message.
• When you email or call us directly: your contact details and anything you tell us.
• When you visit the website: our hosting provider automatically records standard server information such as your IP address, browser type and the pages requested. This is used to keep the website secure and working properly.

We do not ask for, and ask you not to send us, sensitive information such as health, financial or identity documents through the contact form.

3. How we use your information

• To reply to your enquiry and continue any conversation you start with us.
• To discuss and manage business relationships, partnerships and contracts.
• To consider you for a role if you contact us about working with us.
• To keep the website secure, prevent misuse and meet our legal obligations.

We do not sell your information, and we do not use it for automated decision-making or profiling. We will only send you marketing if you have asked us to, and you can opt out at any time.

4. Our lawful basis

Under UK data protection law (the UK GDPR and the Data Protection Act 2018) we must have a lawful basis for using your information. We rely on:

• Legitimate interests: responding to enquiries and running our business, where this does not override your rights.
• Contract: where we are taking steps to enter into, or perform, a contract with you or your organisation.
• Legal obligation: where we need to keep records or comply with the law.

5. Who we share it with

We only share your information where necessary, with:

• our website hosting and email providers, who store and transmit data on our behalf;
• professional advisers such as accountants and lawyers, where needed;
• authorities or regulators, where the law requires it.

Anyone who processes information on our behalf must keep it secure and use it only on our instructions.

6. International transfers

If any of our service providers store or access data outside the UK, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual clauses.

7. How long we keep it

We keep enquiry messages for up to 24 months after our last contact with you, unless they lead to a business relationship, in which case we keep them for as long as needed for that relationship and our legal and accounting obligations. Server logs are kept by our hosting provider for a short period, typically 30 days.

8. Keeping it secure

This website uses an encrypted (HTTPS) connection, and we take appropriate technical and organisational measures to protect your information from loss, misuse and unauthorised access.

9. Your rights

You have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• ask us to restrict or stop using your information, or object to how we use it;
• ask for your information in a portable format, where applicable.

To exercise any of these rights, email privacy@europasat.co.uk. We will respond within one month.

10. Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk/make-a-complaint or on 0303 123 1113.

11. Cookies

This website does not use cookies. See our Cookie Policy for details.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.